Frequently Asked Questions!

Please browse through the following questions and if they don't provide the answers required please use the form below

Q: Can I ensure my freight?

Yes, just click the insure freight button and we will give you the cost for insurance.

Q: Who do I contact for proof of delivery?

When booking the freight movement, just note in Extra Information the POD request and we will provide on completion

Q: What are the delivery times around Australia?

Depends of course on the distances travelled by your freight consignment. If you ask when you book the freight movement, we will give you and indication.

Q: How soon can you pick up?

As soon as you put through the order, we will arrange pickup ASAP

Q: Do you move furniture?

We do not move assembled furniture (We can do flat pack), but we are happy to put you in touch with furniture carriers with whom we have had a long association.

Q: Do you do Dangerous Goods?

As a general rule we don't move dangerous goods. We are happy to put you in touch with transport companies that specialise in Dangerous Goods.

Q: Do you move Over-Dimensional items?

When booking the freight movement, just note in Extra Information, all relevent dimensions and we will come back to you with all the options available.

Q: Who do I contact for proof of delivery?

When you have booked the job,we will give you the name and contact phone number of your operations person. They will be your contact for your proof of delivery.

Q: What if I am not happy with the service?

Please go to the homepage and click the tab 'Our Gaurantee'.